At Whale Shop, we understand that seamless transactions are as crucial as reliable bilge pumps when you’re outfitting your vessel. With 39 years of serving the marine industry, we’ve streamlined our payment process to match the efficiency of our saltwater-resistant products.
Your Payment Security Comes First
Every transaction on whalepumping.com is protected by enterprise-grade SSL encryption – the same technology used by naval financial systems. Whether you’re purchasing a battery management system at dock or ordering livewell pumps from your workshop, your data remains confidential.
Accepted Payment Options
Visa
The preferred choice for 62% of our commercial clients. Ideal for:
- Urgent orders requiring express shipping
- High-value purchases like marine heating systems
- International transactions with currency conversion
MasterCard
Recommended for European customers and wholesale accounts. Benefits include:
- Lower cross-border fees for our global clientele
- Extended warranty options on electronics purchases
- Secure virtual card numbers for online transactions
JCB
Our solution for Asian-Pacific customers (excluding restricted regions). Features:
- Direct JPY settlement avoiding conversion fees
- Special recognition for marine industry purchases
- 24/7 fraud monitoring specific to regional patterns
PayPal
The go-to for liveaboard cruisers and remote professionals. Advantages:
- Approval without immediate internet access (PayPal Later)
- Buyer protection for expensive navigation equipment
- Easy recurring payments for maintenance parts
Commercial Account Payment Solutions
Our trade customers enjoy additional payment flexibility:
- Net 30 terms for approved wholesale accounts
- Bulk order discounts automatically applied at checkout
- Purchase order acceptance for government/military contracts
Apply for commercial status at [email protected].
Why Our Customers Trust Whale Shop Payments
Marine-Specific Fraud Prevention: Our systems recognize typical marine purchase patterns, reducing false declines on large pump or battery orders.
Currency Intelligence: Automatic conversion for international orders with guaranteed rates for 24 hours – crucial when provisioning in foreign ports.
Dual-Authorization Option: For shipyards and marine contractors, we support two-factor approval on purchases over £1,000.
Need Payment Assistance?
Our Peterborough-based support team understands marine professionals often work unusual hours. Contact us:
- Email: [email protected] (response within 24 hours)
- Phone: +44 (0) [PHONE NUMBER] (8:00-18:00 GMT)
- Emergency: Include “URGENT” in subject line for critical orders